Received your Wheyl package in not-so-good condition? Read up on your rights as a consumer and let us know!

What happens if my item is lost or damaged?

Received the wrong order from William the Whale? Read up on how we can correct it for you!

<p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 1.5em; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-weight: 500; font-stretch: inherit; font-size: 17.1429px; line-height: inherit; font-family: Montserrat, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: rgb(0, 0, 0); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We&#x2019;re so sorry for sending over the wrong order to you! We always try our best to pack the correct orders for your convenience. Bringing you a friendly, human experience means mistakes are possible. Please don&#x2019;t worry! Our team&#x2019;s got you covered. &#x2705; Simply reach out to your Community Managers on <a class="fr-strong" href="https://m.me/wheylco" style="box-sizing: border-box; margin: 0px; padding: 0px; border-width: 0px 0px 1px; border-top-style: initial; border-right-style: initial; border-bottom-style: solid; border-left-style: initial; border-color: initial; border-image: initial; font: inherit; vertical-align: baseline; transition: color 0.15s linear 0s, background-color 0.15s linear 0s, fill 0.15s linear 0s, opacity 0.15s linear 0s; color: rgb(0, 0, 0); text-decoration: none;" target="_blank" title="Wheyl&apos;s Messenger">Facebook</a>, <a href="https://instagram.com/wheyl" style="box-sizing: border-box; margin: 0px; padding: 0px; border-width: 0px 0px 1px; border-top-style: initial; border-right-style: initial; border-bottom-style: solid; border-left-style: initial; border-color: initial; border-image: initial; font: inherit; vertical-align: baseline; transition: color 0.15s linear 0s, background-color 0.15s linear 0s, fill 0.15s linear 0s, opacity 0.15s linear 0s; color: rgb(0, 0, 0); text-decoration: none;" target="_blank" title="Wheyl&apos;s Instagram">Instagram</a>, or send over an email to&#xA0;<span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 18px; line-height: inherit; font-family: Inter; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline;"><a href="mailto:shop@wheyl.co">shop@wheyl.co</a>&#xA0;with your concerns! A photo would be very much appreciated. One of your Community Managers will get back to you as soon as possible to address your concerns. For wrong items received, your Community Managers may compensate you with either of the following:&#xA0;<div style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-weight: 500; font-stretch: inherit; font-size: 17.1429px; line-height: inherit; font-family: Montserrat, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: rgb(0, 0, 0); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><ol style="box-sizing: border-box; margin: 0px 0px 1.5em; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; list-style: inside decimal;"><li style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 18px; line-height: inherit; font-family: Inter; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline;"><strong style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: 700; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline;">Doing a straight-forward exchange&#xA0;so you may receive your correct item, while also handing back the wrong item to us! It goes without saying that shipping fees for the exchange will be shouldered by the Wheyl team. Exclusive freebies will also be provided to make up for all the trouble! &#x1F381; </li><li style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 18px; line-height: inherit; font-family: Inter; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline;"><strong style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: 700; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline;">An alternative option&#xA0;is the wrong item will be sold to you at a discounted price so you may keep it. Meanwhile, we&#x2019;ll be shipping the correct item your way. Shipping fee is also covered by us, with freebies provided to make up for the trouble! &#x2764;&#xFE0F;</li></ol></div><p style="box-sizing: border-box; margin: 0px 0px 1.5em; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-weight: 500; font-stretch: inherit; font-size: 17.1429px; line-height: inherit; font-family: Montserrat, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: rgb(0, 0, 0); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We understand different solutions work for different people, and we&#x2019;d love nothing more than to make sure you get to choose what works for you.&#xA0;<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Inter; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">If none of these options work, please feel free to reach out to us so we can cater to your request.&#xA0;<strong style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: 700; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline;">It&#x2019;s your order, it&#x2019;s your decision, and it&#x2019;s your right as a member of our community to choose.&#xA0; &#x1F40B;

What happens if I receive the wrong order?

Did you buy a Wheyl package you weren't totally satisfied with? If for any reason you would like to return or exchange a portion of your order, we have solutions tailored for your specific concern. 🐋. I didn’t like the flavor I got. Can I return it?

What happens if I want to return my order?

We're here to help you out! Please feel free to get in touch with us. Your Community Managers will get back to you as soon as possible. ❤️

Wheyl Nutrition Co.

Returns and Exchanges are sometimes necessary to make your experience excellent. Read up on your rights here! 📝

Returns and Exchange Policy

Is Wheyl FDA certified?

What is the purpose of whey protein?

What are your bestselling JUST flavors?

Difference between JUST whey protein and PRIME whey isolate

When's the best time to drink whey protein?

How many servings a day is suggested?

How much protein do I really need per day?

Can I drink whey protein even if I don't exercise?

Can I drink this if I'm lactose-intolerant?

Does whey protein cause acne breakouts?

Is whey protein safe for pregnant women?

Is JUST whey protein keto-friendly?

Is your blend soy-free and gluten-free?

Is your whey protein grass-fed?

Is your whey protein non-GMO?

Is your whey protein organic?

Can I drink this even if I have GERD or acid reflux?

What other nutrients can I get from JUST whey protein?

Is your whey protein rBTS-free or rGBH-free?

Amino Acid Spiking?

Hydrolyzed?

Which protein powder is for me?

Diabetic-friendly?

Why does our JUST tastes/smells different?

Where can I see the amino acid profile?

Can I mix whey protein with hot water?

JUST whey protein Flavor Guide

Is Naked White a vanilla flavor?

New packaging?

JUST whey protein

Why does PRIME have more protein than JUST?

What other nutrients can I get from PRIME whey isolate?

My drink is foamy. Is this normal?

My whey isolate looks clear. Is this normal?

Why do some flavors have less calories than others?

Is the PRIME Fiver ever going to be available in the future?

PRIME whey isolate

What is pea protein and what is the POD line?

What's the difference between JUST, PRIME, and POD?

Is POD pea protein vegan-friendly?

Is POD pea protein high in sodium?

Is POD pea protein keto-friendly?

Is POD pea protein soy-free and gluten-free?

Is POD pea protein non-GMO?

Can POD pea protein trigger my gout?

Is POD pea protein suitable for a Halal diet?

How do I enjoy my POD?

POD pea protein

What is creatine monohydrate?

What is the KREA line?

When and how do I enjoy my KREA?

Am I required to do a loading phase?

Is creatine monohydrate safe for me?

Where is my KREA creatine scooper?

I lost my scooper! How can I measure one serving?

What's the difference between KREA and WAKE?

Will flavored KREA be available in pouches?

Is it the same scooper for unflavored and flavored?

What sweetener was used for flavored KREA?

How many calories are in KREA?

KREA creatine monohydrate

Goodbye FLUX?

FLUX BCAAs

What is pre-workout?

What makes WAKE pre-workout standout?

Who can enjoy WAKE pre-workout?

When and how best to enjoy WAKE pre-workout?

What is the recommended serving size for beginners?

Is it normal to feel itchy after drinking WAKE?

I can't sleep! Why is that the case?

Is WAKE safe for people with a history of hypertension?

Where is my WAKE pre-workout scooper?

Is WAKE pre-workout safe for teens?

Is Cherry Bomb a limited edition flavor?

Will Vampire Blood be back in the future?

WAKE pre-workout

What are HYDRA pure electrolytes?

How much is your HYDRA pure electrolytes?

What flavors are available?

Why do I need HYDRA pure electrolytes?

When and how do I enjoy HYDRA pure electrolytes?

What are the key ingredients in HYDRA pure electrolytes?

Is HYDRA pure electrolytes suitable for all types of activities?

How often can I drink HYDRA pure electrolytes?

What makes HYDRA pure electrolytes different from other hydration products?

Are there any side effects of using HYDRA pure electrolytes?

Can children use HYDRA pure electrolytes?

How should I store HYDRA pure electrolytes?

Is HYDRA pure electrolytes environmentally friendly?

It’s a little high in sodium! Is this healthy for me?

Is this vegan-friendly?

What kind of sodium, magnesium, and potassium are used in the ingredients?

What's the difference between HYDRA and FUEL?

Can HYDRA break my fast?

HYDRA pure electrolytes

What are FUEL carbs + electrolytes?

How much is FUEL carbs + electrolytes?

How is FUEL different from HYDRA?

Why do I need FUEL carbs + electrolytes?

When and how do I enjoy FUEL carbs + electrolytes?

What are the key ingredients in FUEL carbs + electrolytes?

Why are there sugars in FUEL carbs + electrolytes?

Should I be drinking FUEL carbs + electrolytes?

Are there any possible side effects from FUEL?

What's your recommended serving size?

Does FUEL carbs + electrolytes contain caffeine?

Is FUEL vegan-friendly like HYDRA?

Is FUEL diabetic-friendly?

Can children use FUEL carbs + electrolytes?

FUEL carbs + electrolytes

Big Wheyl Scooper

Small Wheyl Scooper

Missing Wheyl Scooper

Muscle Tee

William's Socks

Beachfront Basics Tees

SAIL Wheyl® Shaker

EVERYWHERE Nalgene® Bottle

SQUEEZE Wheyl® Bottle

William's Caps and Quick Dry Cap

Is there a free scooper?

Merch and Accessories

What is Buddy Rewards?

How can I earn Buddy Points?

What can I redeem using my Buddy Points?

Do my Buddy Points expire?

Why are points missing from my Buddy Rewards?

Buddy Rewards

Terms & Conditions of Wheyl x Oatside Promo

Wheyl x Oatside Promo

Frequently Asked Questions

How do I place an order?

Do you have a resellers list?

Do you have PWD discounts?

Website Ordering Guide

How can I get a refund?

How do I cancel my order?

What if the item I want is out of stock?

Cancellation and Refund Policy

What are your available payment options?

If I order a gift card, will this be delivered to me?

Can I use a discount code on top of your promotions?

Can I use multiple discount codes?

How can I score more discounts?

Can I purchase a gift card for someone else?

Where can I find your bank details?

Do you have any discounts or promos?

Do you offer free shipping?

Help! My payment won't push through.

Payment Options

How much is your shipping fee?

How long until my order arrives?

Is there an option to book my own courier or pick up my order?

How do I track my order?

Do you deliver on weekends?

I can no longer see your Same-Day delivery option!

I can't see your Book Your Own Courier delivery option!

My order will be delivered after the promo date! Will I still receive my discount or freebies?